 DISASTER SERVICESEMERGENCY COMMUNITY SERVICES ARMED FORCES EMERGENCY SERVICES BLOOD SERVICES VOLUNTEER SERVICES HEALTH & SAFETY SERVICES MAKING A CONTRIBUTION SENIOR TRANSPORTATION SERVICES 911 SIGNS Who We Are
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We're Here Because of You |
Dear Friends of the American Red Cross,
On behalf of the Board of Directors, I thank you for your interest in our organization. The Red Cross serving Muskegon, Oceana and Newaygo Counties is your source for safety before, during and after life’s critical situations. We’re here for you. We couldn’t do it without you.
This past year was one of challenges both nationally and locally. Whether it was reaching thousands devastated by earthquakes around the world, comforting and supporting those hit hard across the nation by an unprecedented hurricane season or assisting those in your neighborhood—the American Red Cross was there.
Last year, local disaster services assisted more families in our three-county region
whose homes were lost to fire than in any prior year. Blood shortages across the country
resulted in local blood supplies reaching critical levels, and this chapter, with our loyal
core of dedicated blood donors, responded. The demand for senior transportation in
Muskegon County challenges our capacity to serve the elderly, but our loyal volunteer
drivers are out on the road from 5 a.m. until 5 p.m., five days a week and on holidays. And
we faced these obstacles during uncertain economic times.
Yet, we never lost sight of the heart of Red Cross service delivery. This is, of course,
because of the volunteers who teach, lead and comfort families in our community. I am so
proud of our volunteers and staff who adhere to the very highest standards of service.
By your support this past year, you have become part of this lifesaving team. Your
compassion enables the Red Cross to reach out in a personal way by providing for our
neighbors and families in times of need. We are deeply grateful to you and appreciate
your willingness to become an integral part of the work of the Red Cross. Without YOUR
contributions to this chapter, it would not be possible.
Through the efforts of dedicated and talented volunteers and the contributions of
thousands of financial and blood donors, it is important that you know that we are here
because of YOU.
I encourage you to take a few moments to review the highlights and statistics in this
2005-06 community report. Please know that your continuing support of the American
Red Cross is greatly appreciated and is key to our service in this three-county area.
Sincerely,
Frank P. Marczak, Chapter Chairman |
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Highlights of the Year
Over the past year, dedicated volunteers, blood donors and financial contributors provided vital
Red Cross services to people in our community. In addition to the everyday activities of helping
people prevent, prepare for and respond to emergencies, several other special accomplishments
occurred throughout the year. Listed below are just a few of the highlights.
Hurricane Katrina Response
As Hurricane Katrina quickly developed into the largest single natural disaster in the 125-
year history of the American Red Cross, West Michigan responded just as quickly with
an amazing outpouring of support. The phones rang off the hook, the donations poured
in and hundreds of people wanting to volunteer their time and talents arrived at the
Chapter. The next four months were a frenzy of activity at the Red Cross.
Staffing and Training
More than 180 people volunteered their time and talents as a result of the hurricanes.
Over a four-month period 155 of those volunteers completed disaster volunteer training.
Their four days of instruction included orientation to the American Red Cross, introduction
to disaster, mass care, family services, shelter operations, emergency response vehicle
training and first aid/CPR. We deployed 152 local volunteers to serve in the affected
areas. Volunteers were also utilized at the Chapter providing local support answering the
phones, handling casework, handling Disaster Welfare Inquiries (DWIs), recruiting,
training, conducting background checks, deploying and debriefing volunteers, entering
data and managing contributions.
Family Services–Casework
The Red Cross worked with 65 families (130 people) from the affected hurricane area
who filtered into our three-county jurisdiction on their own. Local Red Cross volunteers
met with each family and determined their emergency needs. Some stayed with relatives,
while others were placed in motels. The Red Cross provided the families with support
including personal interviews, financial assistance, housing assistance, mental health
counseling and referrals to FEMA and other organizations.
Responding to Life’s Tragedies
When a disaster or other emergency strikes our community, people depend on the Red
Cross to be there. In March, 20 senior citizens were forced from their apartments by fire
in the middle of the night. Nine trained Red Cross volunteers responded to the midnight
apartment fire at Muskegon’s Hickory Village to comfort the evacuees and provide for
their shelter, clothing, food and medication needs. Shelter arrangements with nearby relatives
were made for most of the seniors but six evacuees were housed at a Red Cross
temporary shelter overnight until further arrangements could be made.
Updated Instructors Ready to Train
In 2006, all Health and Safety CPR and First Aid classes were updated to reflect new
guidelines developed by the National First Aid Science Advisory Board. Most notable
changes include: CPR rates of chest compressions to breaths changed to 30:2 which will
now be the same for infants, children and adults and changes to the First Aid curriculum
include instructors being able to demonstrate and teach the use of epi-pens (for severe
allergic reactions) and asthma inhalers. More than 75 certified Red Cross instructors have
updated on these dramatic changes and will provide education to our community that will
be the most effective in responding to emergencies.
Practice, Practice, Practice
Your local Red Cross volunteers are working in our community every day helping you
prepare for possible emergency situations. Volunteers made many presentations at area
schools and community clubs telling the Red Cross response story and encouraging the
audience to take basic steps to prepare. Red Cross disaster volunteers themselves were
put to the test by participating in area county emergency drills. One drill in October 2005
involved testing Muskegon County’s ability to respond to a bio-terrorist attack. Over 20
Red Cross volunteers provided the feeding of more than 200 disaster drill participants.
Then in the spring of 2006, trained Red Cross volunteers responded to a Newaygo
County train crash and chemical spill exercise. Massive disasters demand massive
responses, and drills, preparedness presentations and disaster training all work together
to insure our community is ready to respond to every disaster.
Pint-sized Heroes
Each school year, local high school students account for 20% of the blood donated to
the Red Cross. Last fall sixth, seventh and eighth graders became “pint-sized heroes”
by helping with 73 units of blood. Fruitport Middle School held their first blood drive
in the school gymnasium in September 2005. The middle schoolers—who do not meet
the 17 year-old requirement themselves—experienced blood donation firsthand. From
recruiting older siblings, parents and relatives to give the precious gift of life to running
the canteen, students were involved every step of the way. This effort was a first
in the area for a middle school to undertake. It not only educated the young about the
need for donating blood, but it was a community learning experience as well.
Providing Comfort
Wherever members of the United States Armed Forces serve our country, the American
Red Cross stands beside them 24 hours a day, 365 days of the year. Whether it is troops
stationed in Afghanistan or on active duty in Iraq, the Red Cross provides a vital emergency
communications link between the men and women in the military and their families
back home. This year our Chapter provided three military families in our jurisdiction
with support after the death of their loved ones serving in Iraq. This heartfelt support
included immediate phone calls to family to provide comprehensive mental health
support, attending family visitations and community funerals and providing long-term
follow-up as needed.
Operations Audit
In our continuing efforts to be good stewards of the financial contributions we receive
and to be as effective and efficient in our service delivery as possible, we participated
in a National Operations Review. This week-long evaluation was conducted by auditors
from the National American Red Cross. Items evaluated included effectiveness and
efficiency of operations, reliability of financial reporting, quality of performance in
carrying out services and compliance with applicable laws and Red Cross regulations.
Your American Red Cross serving Muskegon, Oceana and Newaygo Counties passed
with flying colors. |
2005-06
Service Statistics
Disaster
Services
Number
of Disasters . . . . . . . . . .101
Individuals
Served . . . . . . . . . . . .389
Direct
Financial
Assistance
. . . . . . . . . . . . .63,406
Community
Disaster Education
Materials
Distributed . . . . . .9,833
Armed
Forces
Emergency
Services
Military
Personnel Cases . . . . . . .246
Financial
Assistance . . . . . . . . .3,500
Emergency
Messages Sent . . . . .221
Information
and Referrals . . . . . . .27
Individuals
Briefed thru
Outreach
Program . . . . . . . . . . .29
Information
and
Referrals . . .
. . . . . . . . . .1,723
Senior
Transportation Services
Individuals
Provided
Transportation
. . . . . . . . . . . . .480
One-Way
Rides . . . . . . . . . . . .18,067
Blood
Services
Number
of Blood Drives . . . . . . .360
Units
Drawn . . . . . . . . . . . . . .12,049
First-Time
Donors . . . . . . . . . . .2,005
Blood
Products Produced . . . .36,147
Health
and Safety Services
First
Aid Participants . . . . . . . . .3,780
CPR
Participants . . . . . . . . . . . .5,633
Water
Safety Participants . . . . .1,765
Infectious
Disease
Education
Participants . . . . . . .644
Health
Services Participants . . .1,408
Youth
Courses Participants . . . . .314
Demonstration
Participants . . . .1,263
911
Signs
Number
of Signs Installed . . . . . .143
Volunteer
Services
Number
of Volunteers . . . . . . . .2,206
Number
of Hours Worked . . .103,832
New
Volunteers . . . . . . . . . . . . . .280
Number
of Youth/Young
Adult
Volunteers . . . . . . . . . . . .770
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Muskegon Office
Serving Muskegon, Oceana and Newaygo Counties
313 West Webster Avenue
Muskegon, MI 49440
231-726-3555 (office)
231-722-4126 (fax)
800-813-8111
info@arcmon.org (e-mail) |
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